Privacy Policy


Last Updated: September 18, 2026

Welcome to Mayvika. Your privacy is important to us. This Privacy Policy explains how Mayvika ("Mayvika", "we", "us", or "our") collects, uses, protects, and shares information when you visit or make a purchase through mayvika.com.

By using our website, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full name
  • Mobile number
  • Email address
  • Billing address
  • Shipping address
  • PIN code
  • Order details
  • Information you provide when contacting customer support

Payment Information

When you make a payment, your payment may be processed through third-party payment providers such as PhonePe or other payment providers available at checkout.

Mayvika does not store your:

  • UPI PIN
  • Debit/credit card PIN
  • Banking password
  • Complete payment authentication credentials

Payment information is processed by the relevant payment service provider according to its own privacy and security policies.

Device and Website Information

When you browse our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of access
  • General website usage information

2. HOW WE COLLECT INFORMATION

We may collect information:

  • When you create an account
  • When you place an order
  • When you contact us
  • When you subscribe to communications
  • When you browse or interact with our website
  • Through cookies and similar technologies
  • Through payment, shipping, analytics, and technology service providers

3. HOW WE USE YOUR INFORMATION

We may use your information to:

  • Process and fulfill your orders
  • Confirm and process payments
  • Arrange shipping and delivery
  • Provide order updates
  • Process returns, refunds, cancellations, and exchanges
  • Provide customer support
  • Improve our products and website
  • Prevent fraud and unauthorized transactions
  • Maintain website security
  • Send important service-related communications
  • Send promotional communications where permitted
  • Comply with applicable laws and regulations
  • Resolve disputes and enforce our policies

4. COOKIES

Our website may use cookies and similar technologies to improve your shopping experience.

Cookies may help us:

  • Keep your shopping cart working
  • Remember your preferences
  • Understand how visitors use our website
  • Improve website performance
  • Analyze website traffic
  • Improve marketing and advertising

You can control cookies through your browser settings. Disabling certain cookies may affect some website features.

5. PAYMENT PROCESSING

Payments made through our website may be processed by third-party payment providers, including PhonePe, depending on the payment options available at checkout.

Payment providers may collect and process information necessary to complete your transaction.

Mayvika does not request or store your UPI PIN, card PIN, banking password, or similar authentication credentials.

6. SHARING YOUR INFORMATION

We may share necessary information with trusted service providers that help us operate our business, including:

  • Payment providers
  • Shipping and courier companies
  • Website and e-commerce service providers
  • Hosting providers
  • Customer support providers
  • Analytics providers
  • Marketing and advertising providers
  • Professional service providers
  • Government authorities where required by law

We aim to share only information that is reasonably necessary for the relevant purpose.

7. SHIPPING AND DELIVERY

To deliver your order, we may provide necessary information such as your name, phone number, shipping address, and order details to our courier and logistics partners.

These service providers may process your information according to their own policies and applicable laws.

8. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites or services.

Third-party websites may have their own privacy policies and terms. Mayvika is not responsible for the privacy practices of websites or services that we do not control.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

9. MARKETING COMMUNICATIONS

Where permitted by applicable law, we may send you information about:

  • New products
  • Special offers
  • Discounts
  • Promotions
  • New collections
  • Mayvika updates

You may unsubscribe from promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.

We may continue to send important non-promotional communications relating to your orders, payments, account, or customer-service requests.

10. DATA SECURITY

We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

11. DATA RETENTION

We retain personal information only for as long as reasonably necessary for purposes such as:

  • Processing orders
  • Providing customer support
  • Maintaining business and accounting records
  • Preventing fraud
  • Resolving disputes
  • Complying with applicable legal requirements

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

12. YOUR PRIVACY RIGHTS

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

  • Request information about personal data we process about you
  • Request correction of inaccurate information
  • Request deletion of personal information where legally applicable
  • Withdraw consent where processing is based on consent
  • Opt out of promotional communications
  • Raise a complaint regarding our handling of personal information

To make a privacy-related request, please contact us using the details below.

We may need to verify your identity before processing certain requests.

13. CHILDREN'S PRIVACY

Our website is intended for general consumers.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us.

14. INTERNATIONAL DATA PROCESSING

Some of our service providers, including technology, hosting, payment, analytics, or other providers, may process information outside India.

Where applicable, we take reasonable measures to ensure that such processing is carried out in accordance with applicable privacy and data-protection requirements.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time due to changes in our business practices, website, services, technology, or applicable laws.

Any updates will be posted on this page, and the Last Updated date will be changed accordingly.

16. CONTACT US

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us:

Mayvika

Email: support.mayvika@gmail.com

Phone / WhatsApp: 88792 23881

Website: mayvika.com

For order-related enquiries, please include your order number so that we can assist you more quickly.

Thank you for choosing Mayvika.