Last Updated: September 18, 2026
Thank you for shopping with Mayvika. This Shipping Policy explains how we process, ship, and deliver orders placed through mayvika.com.
By placing an order with Mayvika, you agree to the terms of this Shipping Policy.
1. Order Processing
Orders are generally processed within 1–3 business days after successful payment confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
Processing times may be longer during sales, promotional periods, holidays, or periods of unusually high order volume.
2. Shipping and Delivery
Once your order has been processed and dispatched, it will be handed over to our delivery or courier partner.
Estimated delivery time is generally 3–7 business days after dispatch, depending on the delivery location.
Delivery times may vary depending on:
- Delivery location
- Courier availability
- Weather conditions
- Public holidays
- Transportation delays
- Remote or difficult-to-reach locations
- Unexpected circumstances beyond our control
The delivery estimate provided at checkout or after dispatch is an estimate and not a guaranteed delivery date.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your order.
Mayvika may offer free shipping on selected products, orders, locations, or promotional periods. Any applicable free-shipping offer will be mentioned on the website or at checkout.
4. Order Tracking
Once your order has been dispatched, we may provide you with a tracking number or tracking link through email, SMS, WhatsApp, or another available communication method.
You can use the tracking information provided to check the status of your shipment.
Tracking information may take some time to become active after the courier collects the package.
5. Delivery Address
Customers are responsible for providing a complete and accurate delivery address and contact information when placing an order.
Please make sure your:
- Full name
- House/Flat number
- Building name
- Street/locality
- City
- State
- PIN code
- Mobile number
are correct.
Mayvika is not responsible for delays or failed deliveries resulting from incorrect, incomplete, or inaccurate information provided by the customer.
6. Delivery Attempts
Our courier or delivery partner may make multiple attempts to deliver your order.
If delivery cannot be completed because the customer is unavailable, provides an incorrect address, does not respond to the courier, or otherwise prevents delivery, the package may be returned to us.
Additional shipping charges may apply if the order needs to be shipped again, where applicable.
7. Delayed Delivery
Although we make reasonable efforts to deliver orders within the estimated delivery period, delays may occur due to circumstances outside our control.
These may include:
- Courier delays
- Severe weather
- Natural disasters
- Transportation disruptions
- Public holidays
- Government restrictions
- Technical issues
- High order volumes
- Events beyond our reasonable control
If your order is significantly delayed, please contact us and we will assist you in checking the shipment status.
8. Damaged Package
If you receive a package that appears seriously damaged, opened, or tampered with, please take photographs or video of the package before opening it, where possible.
If the product inside is damaged or incorrect, contact us as soon as possible with:
- Order number
- Photographs of the package
- Photographs of the product
- Description of the issue
- Unboxing video, if available
We will review the matter and provide an appropriate resolution according to our Return & Refund Policy.
9. Wrong or Missing Product
If you receive the wrong product or an item is missing from your order, please contact us as soon as possible.
Please provide your order number and photographs of the received package and products so that we can investigate the issue.
After verification, we may arrange a replacement, refund, or another appropriate resolution.
10. Failed Delivery and Returned Orders
If an order is returned to Mayvika because of failed delivery, an incorrect address, customer unavailability, refusal to accept the package, or other reasons attributable to the customer, we may contact you to determine whether the order can be shipped again.
Additional shipping charges may apply for re-shipping, where applicable.
11. International Shipping
Unless specifically stated on our website, Mayvika currently ships orders within India.
If international shipping becomes available, the applicable shipping charges, delivery times, customs duties, taxes, and other requirements will be communicated during checkout or through the applicable shipping information.
12. Contact Us
If you have questions about your shipment or delivery, please contact us:
Mayvika
Email: support.mayvika@gmail.com
Phone/WhatsApp: 88792 23881
Website: mayvika.com
When contacting us regarding an order, please provide your order number so that we can assist you more quickly.