TERMS & CONDITIONS

Last Updated: September 18, 2026

Welcome to Mayvika. These Terms & Conditions ("Terms") govern your access to and use of the Mayvika website, mayvika.com, and your purchase of products through our online store.

By accessing our website or placing an order with us, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. About Mayvika

Mayvika operates an online store through which products are offered for sale to customers.

Throughout these Terms, the words "Mayvika," "we," "us," and "our" refer to Mayvika, while "you," "your," and "customer" refer to the person accessing our website or purchasing our products.

2. Use of Our Website

By using our website, you agree that:

• You will provide accurate and complete information when placing an order.
• You will use the website only for lawful purposes.
• You will not attempt to interfere with or disrupt the operation of our website.
• You will not use the website for fraudulent or unauthorized activities.
• You will not copy, reproduce, modify, distribute, or commercially exploit our website content without our permission.

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information displayed on our website are accurate.

However:

• Actual product colours may vary depending on your device or screen settings.
• Product packaging may occasionally vary from photographs.
• Product availability may change without notice.
• We reserve the right to correct errors or update product information at any time.

4. Prices

All product prices displayed on our website are subject to change without prior notice.

Applicable taxes, shipping charges, and other charges, if any, will be displayed during the checkout process or otherwise communicated to you.

We make reasonable efforts to ensure that prices are displayed correctly. If an obvious pricing error occurs, we reserve the right to cancel the affected order and provide an applicable refund for any payment already received.

5. Orders

When you place an order on our website, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or another communication method.

An order confirmation does not necessarily guarantee that the order will be fulfilled. We reserve the right to accept, reject, or cancel an order where reasonably necessary, including due to:

• Product availability
• Pricing or listing errors
• Incorrect customer information
• Delivery limitations
• Suspected fraudulent activity
• Technical or operational issues
• Circumstances beyond our reasonable control

If a prepaid order is cancelled by us, an applicable refund will be initiated.

6. Payment

We may provide multiple payment options through our website, including online payment methods.

Payments may be processed through third-party payment providers such as PhonePe or other payment service providers available at checkout.

By making a payment, you confirm that you are authorized to use the selected payment method.

Mayvika does not request or store your UPI PIN, card PIN, banking password, or similar payment authentication credentials.

Payment processing may be subject to the terms and policies of the applicable payment provider.

7. Shipping and Delivery

We will make reasonable efforts to process and dispatch orders within the estimated time communicated on our website.

Delivery times are estimates and may be affected by:

• Courier delays
• Weather conditions
• Holidays
• Transportation disruptions
• Incorrect or incomplete delivery information
• Events beyond our reasonable control

Once an order has been handed over to the delivery partner, delivery may be subject to the courier or logistics provider's terms and procedures.

Customers are responsible for providing an accurate and complete delivery address and contact information.

8. Returns, Refunds and Cancellations

Returns, refunds, replacements, exchanges, and cancellations are governed by our Return & Refund Policy.

By placing an order, you agree to the conditions described in that policy.

For more information, please review the Return & Refund Policy available on our website.

9. Customer Information

When you place an order or use our Services, you may be required to provide information such as your name, phone number, email address, billing information, and delivery address.

Your use of our website and the handling of your personal information are also governed by our Privacy Policy.

10. Intellectual Property

All content available on the Mayvika website, including but not limited to:

• Logos
• Brand names
• Product images
• Photographs
• Graphics
• Text
• Website design
• Product descriptions
• Videos
• Other visual or written material

may be owned by or licensed to Mayvika and may be protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially use our content without prior written permission.

11. User Reviews and Content

If you submit reviews, comments, photographs, feedback, or other content to our website, you agree that the content:

• Is accurate to the best of your knowledge.
• Does not violate any applicable law.
• Does not infringe the rights of another person.
• Does not contain harmful, abusive, defamatory, obscene, or fraudulent material.
• Does not contain malicious software or harmful code.

You grant Mayvika permission to use submitted content for purposes related to operating, promoting, or improving our Services, subject to applicable law.

12. Third-Party Services

Our website may use third-party services, including payment gateways, shipping companies, analytics providers, hosting providers, advertising platforms, and other technology providers.

Third-party services may have their own terms and privacy policies.

Mayvika is not responsible for the policies or practices of third-party services that we do not control.

13. Links to Other Websites

Our website may contain links to third-party websites.

These links are provided for convenience. Mayvika does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites.

You access third-party websites at your own risk and should review their applicable terms and privacy policies.

14. Website Availability

We try to keep our website available and functioning properly. However, we do not guarantee that the website will always be:

• Available without interruption
• Free from errors
• Free from viruses or other harmful components
• Compatible with every device or browser

We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.

15. Limitation of Liability

To the extent permitted by applicable law, Mayvika will not be responsible for losses or damages arising from circumstances beyond our reasonable control, including:

• Delivery delays caused by third parties
• Payment-provider failures
• Internet or telecommunications failures
• Technical problems
• Natural disasters
• Government restrictions
• Events beyond our reasonable control

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable expenses arising from your violation of these Terms, misuse of our website, or violation of another person's rights.

17. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will be posted on this page, and the "Last Updated" date will be updated accordingly.

Your continued use of our website after changes are posted means that you accept the updated Terms.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes relating to these Terms or your use of our website will be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.

19. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Mayvika

Email: support.mayvika@gmail.com

Phone/WhatsApp: 88792 23881

Website: mayvika.com

By using mayvika.com or placing an order through our website, you acknowledge that you have read and agreed to these Terms & Conditions.