Privacy policy
PRIVACY POLICY
Last Updated: [DATE]
MAYVIKA (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or make a purchase from our website.
This Privacy Policy explains how we collect, use, store and protect your information.
1. INFORMATION WE COLLECT
When you visit our website, place an order or contact us, we may collect information such as:
• Full name
• Billing and shipping address
• Mobile/telephone number
• Email address
• Order and purchase details
• Payment and transaction information
• Information you provide when contacting customer support
• Device, browser and website usage information
We only collect information that is reasonably necessary to operate and improve our services.
2. HOW WE USE YOUR INFORMATION
We may use your information to:
• Process and fulfil your orders.
• Process payments.
• Arrange shipping and delivery.
• Send order confirmations and shipping updates.
• Provide customer support.
• Handle returns, refunds and exchanges.
• Prevent fraud and protect our website.
• Improve our products, services and website.
• Send marketing communications where you have provided appropriate consent.
3. PAYMENT INFORMATION
Payments may be processed through third-party payment providers.
MAYVIKA does not intentionally store your complete debit card, credit card, UPI or other payment credentials on our own servers.
Payment information may be handled directly by the relevant payment gateway according to its privacy and security practices.
4. SHARING OF INFORMATION
We may share necessary information with trusted third-party service providers who help us operate our business, including:
• Shopify and website technology providers.
• Payment gateways and payment processors.
• Courier and shipping partners.
• Order fulfilment and logistics providers.
• Website analytics and marketing service providers.
• Professional service providers where reasonably required.
We do not sell or rent your personal information to third parties for their independent marketing purposes.
5. COOKIES
Our website may use cookies and similar technologies to:
• Keep the website functioning properly.
• Remember preferences.
• Understand website usage.
• Improve website performance.
• Provide relevant marketing and advertising where applicable.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. MARKETING COMMUNICATIONS
If you choose to receive marketing communications from MAYVIKA, we may send information about new products, offers, launches and other updates.
You can unsubscribe from marketing emails at any time using the unsubscribe option provided in the communication or by contacting us.
7. DATA SECURITY
We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure or destruction.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes and complying with applicable legal requirements.
9. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites, payment providers, social media platforms or other services.
MAYVIKA is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies.
10. CHILDREN'S PRIVACY
Our website is not intended to knowingly collect personal information from children.
If we become aware that personal information has been provided by a child without appropriate authorization, we will take reasonable steps to address the situation.
11. YOUR RIGHTS
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction or deletion of certain information, or withdrawing consent where applicable.
To make a privacy-related request, contact us using the details below.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable requirements.
Any updated version will be posted on this page with a revised “Last Updated” date.
13. CONTACT US
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
MAYVIKA
Email: support@mayvika.com
Website: MAYVIKA
Jewellery that defines you.